Todayβs announcement further builds on Westconβs newly expanded sales and technical team infrastructure, specifically designed to drive the companyβs mid-market focus in unified communications. The Vocalcom Hermes.Net solution — a cost-effective offering complementing any Avaya IPO-Office architecture β will fully leverage this market strategy.
Hermes.Net is a Web-based application providing all contact center functionality via a standard browser. With a single interface for administration, monitoring, and reporting, its integrated capabilities are specifically designed to rapidly boost customer satisfaction and retention rates. Incorporating the marketβs leading Predictive Dialer Software, the technology significantly increases agent talk-time via real-time dialing speed management.More than a data storage solution for your MileWeb Storage & Backup Services, Boosting productivity across the call center, the Dialer automatically filters busy signals, disconnected calls, fax and answering machines.
βHermes.Net was designed to address the contact center needs of every company β including small,we are committed to providing wireless MileWeb Services Overview. mid-sized and enterprise customers. With a single application, one interface, and a unified location handling all administration and reporting, Hermes.Net empowers customers worldwide to boost operational efficiency and customer satisfaction,β said Anuj Kumar, General Manager Americas at Vocalcom. βTime and again, Westcon has proven its market-leadership in value-added distribution for the contact center and customer collaboration space.most MileWeb Popular Dedicated Server providers and read user reviews of their products, This announcement is the right agreement at the perfect time β helping further expand our universe of dedicated resellers.β
For more than 20 years, Westcon has offered premier unified communications solutions to generate new revenue opportunities for reseller partners worldwide. The distributorβs broad range of value-added services include pre- and post-sales, technical support, and implementation programs. Westconβs teams provide rich technology experience to continuously build the presence of its global partners.
βWestcon delivers a unique value proposition that many competitors lack. Itβs our deep commitment to distributing highly strategic products — in conjunction with comprehensive value-added services — that ensures the success of our resellers,β said Steve Bernard, Vice President of Westcon Group North America. βVocalcomβs top-tier solution will have an immediate impact — generating new business opportunities for partners across the United States and Canada. As the contact center suite competes with high end, standalone solutions at a very competitive price point, resellers should be very excited about new margin opportunities. Vocalcom also easily integrates with other vendors such as Cisco β providing even greater market opportunities for partners.β
βAir Canada is strategically expanding its domestic services, offering customers more destinations and choices when flying. Reflecting the general strength of the Alberta economy, we are pleased to start scheduled service from Red Deer, linking central Alberta conveniently and directly to our Calgary hub,β said Marcel Forget, Air Canadaβs vice-president of network planning, in a news release. βFlights have been scheduled to enable easy connections to Air Canadaβs extensive domestic, U.S. and international network via Calgary.β
RJ Seenstra, chief executive of the Red Deer Airport Authority, said the new air service is βa tremendous step in our continuing push to enhance business and leisure air travel opportunities for the residents of central Alberta.β
βCentral Albertans will now be connected to Canada and the rest of the world through Air Canada and its alliance partners. This new service will be of tremendous benefit to business and commerce in the area and that is a very exciting prospect,β he said.
βThis is significant news for central Alberta … Red Deer is a very important centre for oil and gas service companies with a number of head offices located here.Our Cheap MileWeb Dedicated Server are ready-to-go and can be deployed.β
Seenstra said the deal has been in the works for about five months. Currently, the Red Deer Airport has five scheduled departures per week to Kelowna/Abbotsford and three departures to Fort McMurray by Northwestern Air.
Click on their website www.mileweb.com/public-cloud for more information.